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GregT

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Posts: 1
Reply with quote  #1 

I purchased a new computer with Windows 7. I understood that I needed to download ProMash again for the new computer (my original program was on floppys). I still have my User Key and Code. I had heard that I should download the trial version from the site, then “unlock” with my user key and code to gain access to the full version. However, I cannot find where to do this. Was there something to key in when I downloaded? Is it within the program itself? Help! Thanks.

 

Greg

jwtjr999

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Posts: 4
Reply with quote  #2 
You can download the evaluation version here http://www.promash.com/Software/eval.html, but I don't think that's how you do it.  I'm in the same boat as you, plus I've changed my email address.  There used to be a download page, but it's not there anymore.  I still have my username and keycode, and I sent in a request for my email addy to be updated.  We'll see what happens.  I still have ProMash installed on an 8 year old laptop, so as long as it holds up I can still get by.

I may just buy another copy.  I don't think I ever spent 25 bucks on anything in my life that I've gotten as much good use from as I have ProMash.  I just read on this forum that Jeff's had some really tough things going on for him, and I wish him the absolute very best.
JDonovan

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Posts: 531
Reply with quote  #3 
You should be able to find everything you need here:

http://www.promash.com/Users/userhelp.html

If not let me know....

- Jeff

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djroberts

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Posts: 4
Reply with quote  #4 
I'm in the same situation but no working copy. I'm not getting any responses from emailing support. I called but "this user is not accepting calls." was the message I received.
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